Store Policies

These Store Policies set forth and summarize certain information and policies regarding the sale and purchase of Tho Bros Premium CBD, LLC products through this website. These Store Policies are part of and must be read in conjunction with our Term and Conditions and Privacy Policies. 

 

WEBSITE DISCLAIMER: 

This website contains general information about diet, health, and nutrition. None of the information is advice, and should not be considered or treated as a substitute for advice from a healthcare professional.  The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment.  Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.  

 

LEGALITY DISCLOSURE: 

As the consumer, it is your responsibility to know your local, state and federal laws before making your purchase. All products on this website are intended for legal use. Prior to purchasing a product(s) on this website, you should confirm legality of the product in the state where you request shipment. 

 

FDA DISCLOSURE: 

The products on this store are not for use by or sale to persons under the age of 18. Our products should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. These products contain less than 0.3% THC. Individual weight loss results will vary. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where Prohibited By Law. 

The general information and content on this website are provided “AS IS” without any representations or warranties of any kind, express or implied. Tho Bros Premium CBD, LLC (“Tho Bros Premium CBD, LLC” or the “Company”) makes no representations or warranties whatsoever in relation to the health information on this website. 

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, you should consult with your doctor or other healthcare provider before doing so.  Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. 

Neither the Company nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence.  All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Tho Bros Premium CBD, LLC does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete. 

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Tho Bros Premium CBD, LLC assumes no responsibility for the improper use of and self-diagnosis and/or treatment using these products. Our products should not be confused with prescription medicine and they should not be used as a substitute for medically supervised therapy. If you suspect you suffer from clinical deficiencies, consult a licensed, qualified medical doctor. You must be at least 18 years old to visit our website and make product purchases. We do not make any health claims about our products at Tho Bros Premium CBD, LLC. Before taking our products, it’s wise to check with your physician or medical doctor. It is especially important for people who are: pregnant, chronically ill, elderly, taking prescription or over the counter medicines. None of the information on our website is intended to be an enticement to purchase and may not be construed as medical advice or instruction. The use of any of our products for any reason, other than to increase general health & wellness, is neither, implied nor advocated by Tho Bros Premium CBD, LLC. 

Tho Bros Premium CBD, LLC shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA- approved research. The Federal Food, Drug, and Cosmetic Act requires this notice. 

PRODUCT AVAILABILITY; PRICES; ORDERS:  All purchases through our website are subject to product availability. We may limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, or jurisdiction.  Prices for our products are subject to change, at Tho Bros Premium CBD, LLC's discretion. Unless otherwise indicated, prices displayed on our website are quoted in U.S. dollars and are exclusive of shipping charges.  We do not charge, and you are solely responsible, for taxes and duties of any sort.  We reserve the right, in our sole discretion, to refuse orders.  In addition, if we believe an order is false or fraudulent, we reserve the right to inform the relevant authorities. 

 

PAYMENT METHODS. For online orders, we accept payment by Visa, Mastercard. If a payment is not successfully settled, due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order.  Orders are shipped only after receipt of full payment.  For certain payment methods, you may be charged a processing fee, foreign exchange/translation fee (international orders) or other fees; you are solely responsible for the payment of any such fees. Tho Bros Premium CBD, LLC is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products. 

 

COUPONS: Coupon codes, including the first order coupon code, ‘first time’ cannot be combined with any other coupon code, or any other promotional or wholesale discount. 

 

SHIPPING: We generally ship all items within 1 or 2 business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on this site. 

 

Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Tho Bros Premium CBD, LLC is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government.  

 

All international sales are subject to all applicable U.S. and foreign export controls, and by placing an order through this website, you affirm that you will comply with all applicable export controls and regulations.  You will be the importer or exporter of record and are responsible for all required licenses, permits, and authorizations.  Customs and import duties, which vary from country to country, may apply to international sales and are the responsibility of the recipient of your order. 

 

 LOST PACKAGES: If a package gets lost in transit (very rare, though it does happen), Tho Bros Premium CBD, LLC will not be responsible if the tracking information says the package was “delivered,”  which means U.S. Postal Service or the courier service successfully delivered the package to the specified address.  If the tracking information says delivered, yet it is lost anyway, we ask that you check with housemates or family to see if they received the package without telling the intended recipient. This scenario happens fairly often.  

 

PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. So please, when ordering, make sure your shipping address is accurate, as making any mistake could significantly delay the delivery. 

 

When placing an order over the phone, we will read the delivery address (and other information you provide) aloud to help you be sure it is correct. 

 

PRODUCT DEFECTS & DAMAGED PACKAGES: We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we are not notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery. 

 

RETURNS & REFUNDS: See Returns & Refunds Policies